Privacy Policy

Legal Lead HQ (“we,” “us,” or “our”) operates the website www.legalleadhq.com (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect information that applies to our Site and our services (collectively, the “Services”), and your choices about the collection and use of your information.

1. Information We Collect

1.1 Information You Provide to Us

We collect information you provide directly to us, including:

**Contact Information:** When you fill out forms on our Site, we collect:

  • Full name
  • Law firm name or company name
  • Email address
  • Phone number
  • State/location information
  • Preferred service type
  • Monthly lead volume requirements
  • Any additional messages or information you provide

**Account Information:** If you create an account or use our Services, we may collect:

  • Username and password
  • Billing and payment information
  • Practice area preferences
  • Case criteria specifications
  • Lead delivery preferences

1.2 Information We Collect Automatically

When you access or use our Services, we automatically collect certain information, including:

**Device and Usage Information:**

  • IP address
  • Browser type and version
  • Operating system
  • Pages you visit on our Site
  • Time and date of your visit
  • Time spent on pages
  • Links clicked
  • Referring website addresses

**Cookies and Tracking Technologies:**
We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device. You can control cookies through your browser settings.

**Types of Cookies We Use:**

  • **Essential Cookies:** Required for the Site to function properly
  • **Analytics Cookies:** Help us understand how visitors use our Site
  • **Marketing Cookies:** Used to deliver relevant advertisements
  • **Preference Cookies:** Remember your settings and preferences

1.3 Information from Third Parties

We may receive information about you from third parties, including:

  • Marketing partners and lead generation platforms
  • Social media platforms (if you interact with us on social media)
  • Data verification services
  • Public databases and records

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Service Delivery

We use the information we collect for the following purposes:

  • Provide, maintain, and improve our Services
  • Process and fulfill your requests for legal leads
  • Deliver leads via your preferred method (phone, email, CRM)
  • Manage your account and subscriptions
  • Process payments and billing
  • Communicate with you about our Services

2.2 Business Operations

  • Conduct research and analysis to improve our Services
  • Monitor and analyze trends, usage, and activities
  • Develop new products and services
  • Verify identity and prevent fraud
  • Comply with legal obligations and enforce our agreements

2.3 Marketing and Communications

  • Send you newsletters, marketing materials, and promotional offers
  • Provide customer support and respond to inquiries
  • Send administrative messages, updates, and security alerts
  • Conduct surveys and gather feedback

2.4 Legal and Safety

  • Protect against fraud, abuse, and illegal activity
  • Enforce our Terms of Service and other policies
  • Comply with legal requirements and law enforcement requests
  • Protect the rights, property, and safety of Legal Lead HQ, our users, and others

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We share information with third-party vendors and service providers who perform services on our behalf, including:

  • Payment processors
  • Customer relationship management (CRM) platforms
  • Email service providers
  • Analytics providers
  • Hosting and infrastructure providers
  • Marketing and advertising partners

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

3.2 Business Transfers

If Legal Lead HQ is involved in a merger, acquisition, sale of assets, bankruptcy, or other business transaction, your information may be transferred as part of that transaction. We will notify you of any such change and provide you with choices regarding your information.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to:

  • Court orders or subpoenas
  • Legal proceedings or government requests
  • Investigations of potential violations of our policies
  • Detection, prevention, or addressing of fraud or security issues
  • Protection of the rights, property, or safety of Legal Lead HQ, our users, or the public

3.4 With Your Consent

We may share your information with third parties when you give us explicit consent to do so.

3.5 Aggregate and De-Identified Information

We may share aggregate or de-identified information that cannot reasonably be used to identify you for marketing, research, and analytics purposes.

4. Lead Generation and Client Matching

4.1 For Law Firms and Attorneys

When you purchase leads from us:

  • We provide you with exclusive, pre-qualified lead information
  • Leads are sold to only one law firm and are not shared with competitors
  • You receive contact details, case information, and relevant prospect data
  • You are responsible for complying with all applicable attorney advertising rules and regulations in your jurisdiction

4.2 For Individuals Seeking Legal Help

If you submit your information seeking legal representation:

  • Your information will be matched with a qualified attorney or law firm
  • Your details will be shared exclusively with one law firm
  • The law firm may contact you via phone, email, or other means
  • You are under no obligation to retain the services of the attorney who contacts you
  • You have the right to request that your information not be shared with additional law firms

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

**Retention Periods:**

  • **Account Information:** Retained while your account is active and for a reasonable period thereafter
  • **Transaction Records:** Retained for accounting, tax, and legal compliance purposes (typically 7 years)
  • **Marketing Communications:** Retained until you opt out or request deletion
  • **Lead Information:** Retained according to contractual obligations with clients

6. Your Rights and Choices

6.1 Access and Update

You have the right to access, update, and correct your personal information. You can do this by:

  • Logging into your account settings
  • Contacting us at info@legalleadhq.com
  • Calling our office during business hours

6.2 Opt-Out of Marketing

You can opt out of receiving marketing communications by:

  • Clicking the “unsubscribe” link in our emails
  • Contacting us at info@legalleadhq.com
  • Updating your communication preferences in your account settings

Note: Even if you opt out of marketing communications, we may still send you transactional messages related to your account or services.

6.3 Cookie Preferences

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our Site.

6.4 Do Not Track

Some browsers have “Do Not Track” features that allow you to tell websites not to track your online activities. We currently do not respond to Do Not Track signals.

6.5 Data Deletion

You may request deletion of your personal information by contacting us at info@legalleadhq.com. We will comply with deletion requests subject to:

  • Legal obligations to retain certain information
  • Contractual obligations
  • Legitimate business needs
  • Information that has been anonymized or aggregated

6.6 State-Specific Privacy Rights

**California Residents (CCPA/CPRA):**

California residents have additional rights under the California Consumer Privacy Act, including:

  • Right to know what personal information we collect, use, and disclose
  • Right to request deletion of personal information
  • Right to opt out of the “sale” of personal information (Note: We do not sell personal information)
  • Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at info@legalleadhq.com or call (included on website contact page).

**Other State Rights:**
Residents of Virginia, Colorado, Connecticut, Utah, and other states with privacy laws may have similar rights. Contact us to exercise your rights under applicable state laws.

7. Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include:

  • Encryption of data in transit and at rest
  • Secure Socket Layer (SSL) technology
  • Regular security assessments and updates
  • Access controls and authentication requirements
  • Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Children’s Privacy

Our Services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe we have collected information from a child under 18, please contact us at info@legalleadhq.com.

9. Third-Party Links and Services

Our Site may contain links to third-party websites, services, or applications. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information to them.

10. International Users

Our Services are operated in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. By using our Services, you consent to the transfer of your information to the United States.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Posting the updated Privacy Policy on our Site
  • Updating the “Last Updated” date at the top of this policy
  • Sending you an email notification (for significant changes)

Your continued use of our Services after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

**Legal Lead HQ**
True Blue Performance, LLC
6321 Wescates Court
Brentwood, TN 37027

**Email:** info@legalleadhq.com
**Hours:** Monday – Friday, 8:00 AM – 6:00 PM EST

For privacy-related inquiries, please include “Privacy Request” in the subject line of your email.

Your Consent

By using our Site and Services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

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**Legal Lead HQ ‚ Powered by True Blue Performance, LLC**
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